Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
SHIPPING & HANDLING
With busy special occasions including (but not limited to) Valentine’s Day, Women’s Day, Mother’s Day, Father’s Day, Independence Day, Halloween, and Christmas, ETA might extend a few days longer.
|Country||General Cargo||Battery Magnets||Cream Powder Liquid|
|United States||Average Time(Business Days)||10-13||10-13||11-14|
|Canada||Average Time(Business Days)||9-12||9-12||11-14|
|Australia||Average Time(Business Days)||11-14||10-13||17-20|
|Germany||Average Time(Business Days)||10-13||9-12||11-14|
|France||Average Time(Business Days)||10-13||9-12||12-15|
|United Kingdom||Average Time(Business Days)||7-10||8-11||10-13|
|Italy||Average Time(Business Days)||9-12||11-14||13-16|
|Spain||Average Time(Business Days)||8-11||8-11||10-13|
|Mexico||Average Time(Business Days)||12-15||13-16||12-15|
|Brazil||Average Time(Business Days)||12-15||12-15||29-32|
|Other country||Average Time(Business Days)||11-14||10-16||12-20|
- The above time frame is only applied for orders to the above countries with standard shipping methods.
- Delivery to military regions are currently limited. We are very sorry for the inconvenience.
- The majority of our orders are processed and shipped within the time frame we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery time frame.
- International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.
- When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Logistics: 4PX、YunExpress、Wanb Express、UBI
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
ORDER PROCESSING TIME
- Processing Time: 3-7 Days
- Shipping Time: 14-30 Days
DO YOU DELIVER INTERNATIONALLY?
We ship world wide.
We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, please contact us at our Support Center